In today's IT services, "open" is hitting on both sides of the wire -- the mobile side, where employees are seeking a more consumer-like experience on the job, and in the backend data center, says Robin Purohit, President, Service Support, BMC.
There is an increased blending of private cloud and public cloud IT environments.
BMC is reinventing its entire technology stack to fulfill the vision of digital service management.
https://youtu.be/Q4JYj8HHIso
